Presentation Skills for Service Professionals

Most service professionals have solid technical training, but very little training in how to present their expertise in a way that generates more profitable business for your firm.

Presentation Skills

• Build stronger, ongoing, more profitable relationships with your clients
• Generate new business from existing clients
• Attract new clients

Whether you're presenting to one person or a group, learning and utilizing the presentation skills used by the most persuasive and powerful professionals, will enable you to sell yourself, your firm, your products and services more effectively, and for greater profit.

Why do this program?

Benefits of the program include:

• Your professionals will feel more confident and less stressed in a sales situation, handling the most difficult situations with ease;
• Your clients will feel good about your services, and understand the value you offer them (even when paying your bill!)
• Your professionals will increase the number of appointments, and the success of each appointment;
• Your professionals will generate more business for your firm;
• Your professionals will increase the number of referrals you receive, and maximise their value.

Who is this program best suited for?

This program is for your organisation if:

• Clients complain about fees;
• Write-offs are too high;
• You’re in a competitive industry where clients have a choice of provider;
• You want your professionals to generate more business.

What do you get in the program?

Each program is customised to your specific needs. Major components of the program include:

• Identify the key stress points your professionals face daily in appointments and consulting sessions;
• Conduct individual and/or group training sessions to address specific issues, as required;
• Monitor and review their performance through face-to-face sessions, telephone and e-mail coaching, on-line resources, and other resource material;
• Analyse and report on results
• Make recommendations for further increases in performance.

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